Critical elements underlying analytics success

Analytics are the key to redefining how utilities will successfully manage their business in the future. The 7th annual Analytics Summit  provided deep insight for attendees on how  to cultivate change, value and success in this transition!

This year’s tracks examined critical elements underlying analytics success, including culture, process and technology.

  • Customer Analytics took a look at how analytics are enabling transformation in utility customer experience and operations.
  • Utility Operations Analytics provided discovery into the ways in which utilities are developing and implementing analytics to support advancement in T&D, asset, safety and natural gas operations.
  • Generation Analytics explored opportunities to improve market operations, enhance safety, reduce risk, streamline operations and improve reliability at generation facilities.

The Summit continues to grow each year and this year was no exception with 13% growth over last year.  We had 71 unique operating utilities attend the event, representing 5 countries and 33 states.

See a recap video here.